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Headquarters: 1855 Boston Road
Wilbraham, MA 01095
Employees: 10,000+
CEO: Harsha Agadi
Privately held


Friendly Ice Cream Corporation operates a chain of restaurants called Friendly's serving sandwiches, entrees and ice cream desserts in a friendly, family environment. The restaurants also serve breakfast.

The company filed for Chapter 11 bankruptcy in October 2011. The restaurants have been hurt for several years by higher food prices and weak economy. The chain will close 63 restaurants and 423 will continue to remain open.

Friendly's also manufactures ice cream, which is distributed through more than 4,000 supermarkets and other retail locations. The chain is also known for its ice cream cakes.

Friendly's is owned by Sun Capital Partners.

The chain introduced a new Five for Five menu in September 2011 which includes sandwiches and hamburgers with french fries for just $5.


In 1935 at the height of the Great Depression, two brothers, 20-year old Prestley and 18-year old Curtis Blake opened a neighborhood ice cream shop in Springfield, MA with double-dip cones for 5 centers. The young entrepreneurs named the business "Friendly" with the intention of providing warm, caring neighborly service to all who visit.

A second Friendly opens in 1940 in West Springfield. Customer demand inspires the Blake's to add food to the ice cream menu -- with the first item a hamburger.

The company would move to its current headquarters in Wilbraham, MA in 1960.

The Blake's sold Friendly to Hershey Foods Corporation in 1979.

In 1988, Donald Smith would purchase Friendly from Hershey Foods and operate it independently. The "s" is added to the restaurant name in 1989.

The company would go public in 1997.

In 2007, Friendly Ice Cream was acquired by Sun Capital Partners, a private investment firm for $15.50 per share. The company is no longer publicly traded.


Paid Vacation
On-the-Job Travel Accidental Death
Bereavement Leave
All Part-time Benefits

Starbridge Plan Limited Medical, Dental and Accidental Death
Employee Food Purchase Discounts
Workers Compensation
Eyecare Savings Plan

Updated October 5, 2011


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